1. Choose and download the right area
Open Settings → Map and offline maps and select the area you intend to ski. Use Wi-Fi for large packages and keep the app open. Wait for the download to finish; a started or paused download is not a ready offline package.
Before downloading, check the package name, included ski areas and estimated size. One package may cover several ski areas in one data region, so choosing one resort can select a larger region. The estimate depends on the region, map detail and optional layers; it is not a fixed size for every resort.
Check available device storage as well as the estimate. Installation needs room for downloaded files, unpacking and maps. Use the size shown in the app, leave additional free space and download over Wi-Fi before the trip.
To interrupt a download, pause it from the download controls. Return to “Manage offline maps” and use the available resume or retry control for the unfinished package. A paused download or a percentage alone does not mean it is ready. If a retry fails, check the network and storage before trying again.
If your journey crosses areas, check that the necessary data is installed for the whole journey. Do not infer coverage from a resort name in search results alone.
After downloading, open Manage offline maps. Confirm the area appears in the downloaded list with the status Available offline. A percentage, Retry button or empty list is not proof that preparation is complete. Then test the actual map and search without a connection as described below.
Worked example: start from the Aussois download entry. The QA package was listed as Aussois, covering 7 ski areas, while the opened map displayed Espace Haute Maurienne Vanoise. These labels refer to the package entry and its wider map region. They do not mean that all seven ski areas are linked by pistes.

- Download or update offline package for the selected area.
- Open Manage offline maps to check the download result.
2. Check the map and local search
Open the downloaded area and inspect the pistes and lifts you expect to use. Search for a known piste or lift by name. Resolve missing map details or incomplete downloads before setting out.
For the same short example throughout the next steps, open that downloaded map. Switch off Wi-Fi and mobile data temporarily, then search for Retour. Find the named green piste Retour Côtes in the local results. Proper piste names remain in their original language.
3. Plan the actual journey
Open Plan a route. In Choose starting point, search Retour, select Retour Côtes, then choose Start. In Choose destination, select the same piste and choose End. This uses the two ends of one piste, rather than two resorts or your GPS position.
Tap Plan route and review the line, endpoints and segment list. The Android 1.5.0 (13) QA result for this Start → End example was 174 m, 0 lift rides, green. If your map version gives a different result, check the selected piste and points; do not increase the difficulty limit to reproduce a number.
Keep the phone disconnected for this map, search and calculation check. Reconnect before the guidance check in step 4. Calculating a route is separate from starting navigation.
A plan is not evidence that a piste or lift is open. Check resort information and signage separately.
4. Check navigation while connected
Starting navigation requires restriction information updated within the last 24 hours. If it is missing or stale, reconnect and retry; known restricted routes remain blocked. Check this before each outing, even if you downloaded the maps several days ago.
This freshness check is not a real-time closure feed. Follow resort instructions if they differ from the map.
5. Prepare the phone and finish the check
Allow the requested location access. If using Premium voice or lock-screen guidance, test the voice and volume before skiing. Check your phone’s charge and carry access to the resort’s own map or information.
End test navigation in the app. If something is still missing, use the support instructions while connected rather than relying on an incomplete setup on the mountain.
